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Become more Effective, Efficient and Profitable


Quality is essential to having a successful business. The following articles discuss how excellence, quality, standards, and good business practices will help to improve and increase your business.

Sharpening your Skills

Following is a story a friend sent me.  Once upon a time a very strong woodcutter asked for a job in a timber merchant, and he got it. His salary was really good and so were the working conditions. For that reason, the woodcutter was determined to do his best.His boss gave him an ax

Striving for Excellence

Since this is the month that NARI honors excellence in contracting [through their CotY award program], I thought it might be a good time to address the topic of quality and excellence  from a broader point of view. When you think of excellence, what comes to mind?  Is it the final product, the service, the

The Little Things

We have all heard stories about bad business practices and we wonder how a business can last with such poor policies in place.  Although we all are quick to recognize blatantly bad practices, we sometimes become blind to the little things.  And often it's those little things that can make such a difference. I was