Your Employees – the Frontline of Your Business

Have you ever shopped around for a new car and left the dealership thinking no way would you purchase a vehicle from that salesperson? Your potential customer’s relationship generally starts with some interaction with one of your employees. As they say “What goes...

Hiring the Right Person for your Company

Why, in a world where people say they want to work, is it so difficult to hire the right person? In hiring, the first test is the initial conversation you have with the candidate on the phone—before asking them to come in for a face-to-face interview. This step is...

Reduce Employee Turnover

Your employees are one of the biggest assets of your business. Locating and retaining quality employees is an ongoing job. All businesses experience some amount of employee turnover and depending upon the employee that leaves, turnover may not be the worst thing....

Make Things Go Right Not Wrong

As business owners we all want to increase productivity, efficiency and profits. As a busy business owner it’s tempting to overlook the need to communicate regularly with your staff and the benefit of staff meetings.  A properly planned and executed meeting...

How to make your employees feel valued and why

I am often asked, “How do I get my staff to care?” or “How do I get them to be more productive?” Let’s also turn this around and ask “How can I make my employees feel valued?” When employees feel valued, they will care and they will be more productive. Often I’m told...