The Little Things

The little things that add up to quality We have all heard stories about bad business practices and we wonder how a business can last with such poor policies in place.  Although we all are quick to recognize blatantly bad practices, we sometimes become blind to the...

Striving for Excellence

Quality and Excellence in contracting Since this is the month that NARI honors excellence in contracting [through their CotY award program], I thought it might be a good time to address the topic of quality and excellence  from a broader point of view. When...

Sharpening your Skills

Creating quality by sharpening our skills Following is a story a friend sent me.  Once upon a time a very strong woodcutter asked for a job in a timber merchant, and he got it. His salary was really good and so were the working conditions. For that reason,...

Reducing Your Stress

The frustration of not getting it all done How often have you wondered why it takes so long to get something done? You plan out your day or the project, you figure out what you or your staff will accomplish, but somehow it takes much longer than you expected. If it’s...

The Executive Balancing Act

Handling the stress of walking the tightrope between success and failure Some call it putting out the daily fires; others call it walking a tight rope.  To handle the stress that goes with being an executive, we need to do both, but more importantly we also need...