It doesn’t matter how big or small your company is, sometimes you have to get back to basics to improve productivity. One way is to create an organization manual. If you already have one, make sure you are keeping it up to date, if you don’t, it would be a good idea to create one.
An organizational manual should document all positions within your company. Enlist all of your employees to write-up their tasks, responsibilities, as well as the end product or intended result of their position. When the write-ups are complete, have other staff members read and comment on them so that any missing gaps can be filled in and revised.
Having detailed job description information will make it easier to find, hire, and train staff. It also helps to make your staff aware of who is responsible for what tasks. This information will help your employees be more independent and less dependent on you.